A passenger's baggage complaint was not resolved promptly, leading to a fine. The amount of the fine is N15m. This penalty was imposed on RwandAir.
Further details about the incident are available from the source. The fine was a result of failing to meet a deadline for resolving the complaint.
The Nigerian Civil Aviation Authority is the body that imposed the fine, but details of the circumstances surrounding the baggage complaint are not provided here. For more information, readers can consult the original source.
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