The Abuja Electricity Distribution Plc has launched digital service channels to improve customer experience. MyPower Mobile and Web Apps allow customers to access and manage electricity services remotely. These platforms provide a range of services, including purchasing electricity tokens and paying bills.

Customers can also report power outages and lodge complaints without visiting offices. The apps enable users to monitor energy consumption, access bills and payment receipts, and manage accounts and meters. Additionally, personal information can be updated digitally.

Further details about the launch and the digital transformation of the company are available from the company's statement, which was released as part of its Customer Service Week activities.